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Workplace Bullies May Become Employers' Legal Problems

After all the U.S. media focus on schoolyard bullies in recent years, I'm glad to see a growing awareness of what those playground pugilists may grow up to be: abusive bosses. Prof. David Yamada and a...

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Being Mindful of a Mindfulness Class

Last night I delivered a talk on “The Mindful Way of Working” for the first time, sort of. I qualify the statement because I have guided people in meditation and mindfulness for a few years now, and...

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Stress: Distress or Eustress? You Choose

I promised a look at the science behind stress according to the textbook mentioned in my last post, Human Motivation. (Actually, I don't make "promises," but that's a subject for another post.) The...

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Venting Anger Hurts Your Team and Yourself

I am a recovering “angerholic.” After an especially angry adolescence triggered by my father’s death, I spent 20 years working hard to bring out my softer side. Progress was imperfect, but many people...

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In Defense of Procedures

I understand the resistance to documenting processes, really I do. First there are the managers who go ballistic if you vary one iota from what is written, even when the variation saved money or got...

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Emotional Support Can Reduce Worker Well-Being

Sometimes, dear reader, I wonder if I’m making your life harder. When you read Teams Blog, many “obvious” or popular ideas about working with other people turn out to be more complicated than you...

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Cross-Training Reduced Team Stress under Pressure

If your team is trying to do more with less these days—like every other team on the planet—a recent study shows cross-training should be a weapon in your arsenal. The military metaphor is apropos. The...

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Strong Leadership and Formal Policies Reduce Board Conflict

There are many ways managers can reduce conflicts in their teams without squelching new ideas. Too bad more don't use them, because a new study gives voice to the critical role of managers in managing...

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Zen and the Practice of Servant Leadership

In my recent work with a multinational project team, I have been relying on the practice of "servant leadership." I use the word practice on purpose. Servant leadership calls for those in charge to put...

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